Davenport Article -Rethinking Knowledge Work Due 9/9 Discussion

Davenport’s description of knowledge work based on complexity and collaboration. These two dimensions determining the amount of autonomy for knowledge workers. Free-access Approach 用于: autonomous KWers with high expertise assumption: 员工不会浪费时间在没效率的事情上 pros: 不可预料的事情多的职业很适合。对于不确定性给出创造性回复. 实行没难度。综合问题小,因为大家都在信息流的中间。 cons: 员工可能根本不会找,不会用,不会分享。因此,效率就大量的损失啦。   Structured provision of knowledge control how kwers get infor and job tasks. 用于:lower-level information tasks that are repetitive, […]

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